'Care' Follow Ups for Frequent-Visit Patients
HireBiz Med also offers ‘CARE’ follow-ups to returning patients who visit your practice on a regular basis.
For your Frequent-Visit patients, we will keep track of scheduled check-ups or upcoming due screenings by keeping in contact with them.
We use a combination of communication tools, such as email, text, and phone, to reach out to scheduled and non-scheduled Frequent-Visit patients, remind them of upcoming visits or encourage them to schedule one.
With our “Care” Follow-Ups service, patients can feel confident that they have a dedicated team of medical professionals working tirelessly to support their health and well-being.
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Meet your dedicaded virtual medical receptionist
Here is a partial list of the duties included under ‘'Care' Follow Ups for Frequent-Visit Patients’:
- Remind patients of upcoming appointments
- Contact patients who have not scheduled their next visit
- Next-Day HEALTH follow up - reach out to patients who have gone through a medical procedure and ask for their well-being.They can also provide healthcare recommendations received from the practitioner.
- Next-Day FEEDBACK follow up - reach out to patients who have visited the practice and ask their feedback in terms of the care quality.
- Keep track of regular check-ups/overdue screenings
- And more!
'Care' Follow Ups for Frequent-Visit Patients FAQs
The main purpose is to assist healthcare professionals to keep track of regular check-ups and screenings for returning, so that the appointment books are always full. The second purpose, just as important, is to provide patients with a holistic personalized customer care experience, of the highest level.
Healthcare professionals and their patients alike! Your virtual assistant helps you improve patient engagement and satisfaction, and save time and resources. Patients feel like they are handled by individuals who truly care about their condition and treatment plan.
Yes. Since we strive to streamline information in real-time, any necessary appointments changes or to the healthcare professional’s availability are being processed in real-time.
